Giggle Gang 2016 Event Series
We are excited to announce the lineup for the 2016 Giggle Gang Event Series! Mark your calendar to save the dates for your favorite characters.
When tickets become available for an event, Giggle Gang members will receive an email, and the event information will be posted on our website. Be sure to get your tickets ASAP - we have limited quantities, and popular characters will sell out fast.
Special Guest - To Be Announced!
GIGGLE GANG EVENT FAQS
Q: When are event tickets available?
A: Tickets are typically available beginning 2-3 weeks prior to the event. Giggle Gang members will receive an email about the event, and the event information will be posted at OaklandMall.com when tickets become available.
Q: How do I get tickets?
A: Come to the Information Center to pick up tickets, while supplies last. Limited quantities available.
Q: Where is the Information Center?
A: The Information Center is located on the lower level of the JCPenney wing, near the escalators, across from Dick's Sporting Goods. They are open Monday- Thursday Noon- 8PM, Friday- Saturday Noon- 9PM, and Sunday Noon- 6PM.
Q: Can I get tickets online or reserve them by phone?
A: No, tickets are available on a first come, first served basis, and quantities are limited. Due to high demand, we cannot hold tickets.
Q: Do adults need tickets?
A: No - just kids need a ticket.
Q: How much do tickets cost?
A: Tickets are FREE for Giggle Gang members. Not a member? You can join online here, or at the Information Center - membership is FREE! If you don't wish to become a member, tickets are $3 each - cash only.
Q: Can I get tickets at the event?
A: No - tickets are available in advance, while supplies last. If you are unable to get advanced tickets, you are welcome to go in the standby line.
Q: Can I still come if I don't have tickets?
A: Yes! You can go in the standby line. Ticket holders meet the character first, then we will get through as many people as possible in the standby line, as time allows. Typically, most people in the standby line get to meet the character, however, we cannot guarantee it. The number of people we can serve depends on how many people show up and how long the character is able to stay out. We try our very best to serve as many kids as possible.
Q: I lost my tickets. What do I do?
A: If you have misplaced your tickets, please see a Customer Service Representative at the event registration table. They will look up your tickets by the name you gave on the ticket registration sheet you filled out when you picked up your tickets.
Q: When should I arrive for the event?
A: If you have tickets, we recommend that you get in line at least 5 minutes prior to your ticket time. If you do not have tickets, we recommend that you come as early as possible, as standby is first come, first served. We typically open the standby line 20- 25 minutes prior to the first meet & greet time.
Q: Can I take pictures?
A: Yes! Please bring your camera and be ready to take a couple snapshots. We simply ask that all participants are considerate of others and not spend a long time taking lots of pictures. We want everyone to have a great experience and for as many people as possible to meet the character!
Q: Can I tag you when I share my pictures on social media?
A: Yes, please! We LOVE to see your photos! We also love to share your photos by featuring them.
Q: How do I get the free giveaway?
A: Your child will receive the special giveaway after he/she has met the character, while supplies last. Coloring pages are available for pickup anytime at the event registration table, while supplies last.
Q: How do I get the special ice cream cone?
A: Just go to Dairy Queen and ask for the special character cone. They're available all day!
Q: What is the Giggle Gang?
A: The Giggle Gang is a club at Oakland Mall for kids age 10 and younger. Membership is FREE! Members receive a cool button, birthday treats, free events, store discounts, and more. You can sign up here or at the Information Center.